Macbook Retina – Can’t wake from sleep

Opening the lid of MacBook Pro Retina from sleep, I sometimes get black screen and no wake up.  Only solution is to hold down the start key and do a cold reboot.  Keyboard function still appears to work somewhat (caps lock lights).  Changing brightness keys do nothing (nor a bunch of random button mashing, unplugging attached accessories like wireless mouse receiver, headphones, external monitors).

My MacBook Retina is running basic OS X 10.8.2 Mountain Lion (haven’t yet installed Supplemental Update 1.0 as of January 2013).


Opening Terminal (Applications –> Utilities –> Terminal) and going to the log directory (cd /var/log) and checking which log files have been updated recently (ls -lTt) nothing out of the ordinary appears.  So I check system.log (less system.log).

Paging up and down the log file I notice a few things show up a lot:

  • mdworker: Unable to talk to lsboxd
  • sandboxd[1016] ([1015]): mdworker(1015) deny mach-lookup
  • kernel[0]: Sandbox: sandboxd(1016) deny mach-lookup

Will try the solution of rebooting Mac into safe mode, then rebooting normally.  Apparently it’s helped to reduce the occurrences of “Unable to talk to lsboxd” and issues with “sandboxd deny mach-lookup”, working to delete temporary cache files and performing disk permissions & file checks (similar to what Disk Utility can help do: verify file/directory permissions and make repairs as needed).

Will report back if this solves the issue of “no wake from sleep” for my MacBook Pro Retina (2012).






3 responses to “Macbook Retina – Can’t wake from sleep”

  1. Pete Avatar

    I’m also experiencing this on a 13″ Retina MBP.

    9 pages of people suffering with this on the support community (link below), some related to Thunderbolt devices but it mainly appears to be due to a graphics issue as the computer wakes fine, but it is the display which does not work. Someone posted instructions to change hibernation settings, but if I’m correct this means the computer never truly sleeps. Not Ideal.

  2. Arsalan Avatar

    please update? did the issue solved??

  3. dan Avatar

    I’m using mavericks 10.9.3 and still experiencing this prob 🙁
    macbook pro with retina (2014) 2.8 Ghz intel core i7, 8gb 1600 Mhz DDR3

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