If you’ve noticed that your Macbook or Macbook Pro purchased in 2006 or 2007 is losing its battery life at an alarming rate, you’re not alone. Apple has had a very large batch of Sony lithium-ion polymer batteries for their laptops that are losing their maximum charge capacity very quickly.

If you’ve noticed that your 4 hour battery life dropping to just over 2 hours recently, check your System Profiler for some information about your laptop battery power system.
System Profile can be found in Finder => Applications => Utilities => System Profiler.
Once you have System Profiler open, find Power underneath Hardware. Click on that item and on the right side of the window, scroll down until you find the Battery Information heading.
The three values we’re interested in are Full charge capacity (mAh), Cycle count, and Battery health.
A normal reading for Full charge capacity is about 5200-5400 mAh (milliamp hours). That translates into just over 4 hours battery life. Cycle count is how many times the battery has been used to capacity and recharged. Battery health is a word describing overall life expectancy and condition of the battery.
Remember that Apple has published on its Apple Support site that their laptop batteries are designed to hold 80% of its original charge capacity after 300 cycles (see the footnotes).
Doing the math, that means the Full charge capacity should be around 4160 to 4320 mAh after 300 cycles. If your Macbook battery is failing, like mine, it should read less than 3250 mAh, with a Health of “Fair” after far less than 300 cycles.
But, don’t despair. With that juicy price paid for the best laptop available on the market comes pretty good customer service. Bring your Macbook into an authorized service center, an Apple flagship store, or call up Apple support hotline and explain the situation. Also note that there are several support forum threads on Apple.com about users describing the same situation and what Apple has done for them:
http://discussions.apple.com/thread.jspa?threadID=1227431&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1300374&tstart=0
For Macbook users experience battery life problems as described above the warranty coverage is being extended to two years, so even if your Macbook is out of warranty, your battery may still be in warranty.
I currently have a battery being sent to me and we’ll see how things turn out.
Good luck.
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July 8, 2008 at 5:49 am
Eric
Where does it say that Apple has extended warranty coverage for 2 years? I just called them and they said mine is not covered now since I bought it a little over 1 year ago. They wanted to know where I read that there was a 2 year warranty and if it is says that anywhere on the apple website.
August 4, 2008 at 11:44 pm
Clay
I just found the link on the Apple website you were looking for. (I’m having the same problem, but mine is under warranty, luckily.)
http://www.apple.com/support/macbook_macbookpro/batteryupdate/
Quote:
“For MacBook and MacBook Pro systems with Intel Core Duo processors, this program extends repair coverage on the battery for up to two years from the date of purchase of the computer.”
October 22, 2008 at 12:37 pm
Kate
THANK YOU for posting this article and Clay, thank YOU for the link!
My battery has mAh of 1359 after only 34 cycles. I purchased in Jan 2007 - so perfectly in their window.
First agent I talked to said I wasn’t eligible b/c of my serial number. After he repeated that to me three times, I had him read the post Clay links to. And then I asked to be transferred to a product specialist. She verified my battery numbers again as well as the software update I had. Then she approved the battery replacement.
So, if you call and legitimately fit the criteria - just push and don’t take no for an answer.
Thanks again!